Welcome to Punjabishandart!
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://punjabishandart.com.
1. About Us
Punjabishandart operates an online/offline store selling handmade leather shoes and traditional Punjabi juttis.
Our registered address is:
A9 Central Plaza Market, Dr Kehar Singh Marg, Bathinda Rd – Kotkapura Rd Bypass, Sri Muktsar Sahib, Punjab, 152026, India
punjabishandart@gmail.com
We are committed to protecting your privacy and handling your data transparently.
2. Information We Collect
When you visit or purchase from our website, we collect the following information:
a. Personal Information
When placing an order or registering an account:
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Name
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Billing and shipping address
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Email address
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Phone number
b. Payment Information
When you complete a purchase, we collect payment details such as transaction ID and payment confirmation through Razorpay.
(Note: We do not store your full credit/debit card details; all payments are securely processed by Razorpay in compliance with PCI-DSS standards.)
c. Automatically Collected Information
When you browse our website, we may automatically collect:
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Your IP address
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Browser type and version
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Pages you visit and time spent on them
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Device type and operating system
This helps us improve website performance and enhance your experience.
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Send order confirmations, updates, and shipping details
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Respond to your inquiries and provide customer support
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Improve our website, products, and user experience
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Comply with legal obligations and prevent fraud
We do not sell, rent, or trade your personal data to third parties.
4. Payment Processing (Razorpay)
We use Razorpay as our secure payment gateway.
When you make payments, Razorpay may collect and process your payment data under their own privacy policy:
https://razorpay.com/privacy/
All payments are encrypted and processed through secure servers.
5. Cookies and Tracking Technologies
We use cookies to:
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Remember your preferences
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Maintain your shopping cart
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Analyze site traffic and performance
You can disable cookies via your browser settings, but some parts of the site may not function properly without them.
6. Sharing Your Information
We may share your information with:
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Service providers (e.g., courier or delivery partners) to fulfill your orders
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Payment processors (Razorpay) for secure transactions
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Analytics providers (e.g., Google Analytics) to understand site usage patterns
All third parties are obligated to keep your information secure and use it only for the intended purpose.
7. Data Security
We follow industry best practices to ensure your data is not lost, misused, accessed, disclosed, or altered.
Your personal information is stored securely on our WooCommerce servers protected by SSL encryption.
8. Your Rights
You have the right to:
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Access or request a copy of your personal data
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Request correction or deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, contact us at punjabishandart@gmail.com.
9. Retention of Data
We retain your personal information only as long as necessary to:
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Complete your orders
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Comply with accounting and legal requirements
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Resolve any disputes
10. Links to Other Websites
Our website may contain links to other sites (e.g., Instagram, Razorpay).
We are not responsible for the privacy practices or content of those third-party websites.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Effective Date.”
Please review this policy periodically to stay informed.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Punjabi Shandart Email: punjabishandart@gmail.com Address: A9 Central Plaza Market, Dr Kehar Singh Marg, Bathinda Rd – Kotkapura Rd Bypass, Sri Muktsar Sahib, Punjab, 152026, India
Website: https://punjabishandart.com